Privacy Policy

This website is operated by Sam Singleton.

For privacy enquiries, contact:

Email: privacy@sam-singleton.com
Website: https://www.sam-singleton.photo

If a particular service or purchase is provided through a separate legal entity, that entity will be identified in the relevant contract, invoice or order information.

Depending on how you use the website, we may collect:

• your name and contact details;

• your email address;

• your billing and delivery address;

• information submitted through enquiry, contact or newsletter forms;

• details of products or services purchased;

• information needed to arrange photography, writing, speaking or commercial work;

• messages, briefs, files and other information you choose to provide;

• client-area login information;

• payment and invoice information;

• Technical information such as IP address, approximate location derived from that address, browser and device type, referring page, pages visited, timestamps and interactions with the website.

• cookie and analytics information, where you have given permission.

Please do not send sensitive personal information through the website unless it is necessary for the work being discussed.

We may use your information to:

• respond to enquiries;

• prepare proposals, estimates, contracts and invoices;

• provide photography, writing, speaking, advocacy or commercial services;

• process and fulfil shop orders;

• arrange delivery and fulfilment;

• provide access to password-protected client areas;

• send requested newsletters or updates;

• maintain business, financial and legal records;

• improve the website and understand how it is used;

• To operate and secure the website, investigate misuse or security incidents, preserve relevant evidence, and prevent fraud or unauthorised access.

• To establish, exercise or defend legal claims.

• comply with legal and regulatory obligations.

Information is processed on one or more of the following bases: consent, where you have opted in to newsletters or optional cookies; contract, where information is needed to provide a service or process an order; legal obligation, where records must be kept for tax, accounting or legal purposes; and legitimate interests, to respond to genuine business enquiries, administer and secure the website, prevent and investigate misuse, protect the business, improve services and establish, exercise or defend legal claims.

Where legitimate interests are relied on, the interests involved include the effective operation and security of the website and business, management of genuine enquiries and client relationships, prevention and investigation of misuse, and protection of legal rights. Where consent is used, you can withdraw it at any time.

If you contact Sam through a form, the information provided will be used to respond to your enquiry and, where relevant, prepare a proposal, quotation, contract or invoice.

Information from an enquiry will not be added to a marketing list unless you separately opt in to receive marketing communications.

If you subscribe to updates, your email address will be used to send the communications you requested.

Marketing emails will include an unsubscribe option. You can withdraw your consent at any time by using that link or contacting unsubscribe@sam-singleton.com.

Newsletter delivery may be handled by a third-party email service provider. That provider will process your information only as necessary to deliver and manage the newsletter.

When you purchase a product, information such as your name, email address, billing details and delivery address will be used to process the order, take payment, provide confirmation and arrange fulfilment.

Payment details are handled by the relevant payment provider. Full card details are not stored directly by this website.

Shop orders may be fulfilled by third-party suppliers, including Printful, where applicable. Your delivery information will be shared only as necessary to manufacture and deliver the product.

Payments may be processed by Squarespace Payments, Stripe, PayPal or another payment provider made available at checkout or through an invoice.

Payment providers process information under their own privacy policies and terms.

Invoice and transaction records may be retained for accounting, tax, fraud-prevention and legal purposes.

Some clients may receive access to a password-protected client area containing commissioned images, writing, documents or other project materials.

Access details must not be shared with unauthorised people. Client-area information will be retained only for as long as reasonably necessary for the project, client relationship, legal obligations or agreed archive arrangements.

If you enquire about or commission photography, writing, speaking, advocacy or commercial storytelling, information may be used to manage the project, communicate with you, prepare documents, deliver work, issue invoices and maintain professional records.

Project files may be shared with assistants, printers, labs, editors, delivery services or other suppliers only where necessary to complete the work.

This website uses essential cookies needed for functions such as security, navigation, shopping and forms.

Optional analytics, marketing or embedded-content cookies may also be used. Where required, these will only be activated after you have given consent through the cookie settings.

You can change or withdraw your cookie preferences at any time through the website’s cookie settings.

When you visit this website, Squarespace may record technical access information including your IP address, approximate location derived from that address, browser and operating system, referring page, pages visited, interactions and the date and time of access.

Technical access information may be used where reasonably necessary to operate and secure the website, investigate misuse or security incidents, preserve relevant evidence, prevent fraud or unauthorised access, and establish, exercise or defend legal claims.

Routine technical records are retained only for as long as reasonably necessary for their purpose. Records relevant to a security incident, dispute, investigation or legal claim may be preserved for longer where necessary and proportionate.

Relevant information may be disclosed to law-enforcement authorities, courts, regulators, professional advisers or service providers where required by law, or where disclosure is otherwise lawful, necessary and proportionate.

Information may be shared with trusted service providers where necessary, including:

• Squarespace;

• payment processors;

• Printful or other fulfilment providers;

• delivery companies;

• email newsletter providers;

• accountants or professional advisers;

• printers, photographic labs, editors or project collaborators;

• Law-enforcement authorities, courts, regulators or other public authorities where required by law or where disclosure is otherwise lawful, necessary and proportionate.

We do not sell personal information.

Some service providers may process personal information outside the United Kingdom. Where this happens, personal information will be transferred using a lawful transfer mechanism, which may include UK adequacy regulations or appropriate contractual safeguards. You can contact privacy@sam-singleton.com for information about the safeguards relevant to your information.

Information is kept only for as long as reasonably necessary for the purpose it was collected, including:

• responding to enquiries;

• completing projects and orders;

• managing client relationships;

• sending requested marketing;

• maintaining accounting and legal records;

• resolving disputes;

• protecting the website and business.

Different types of information may need to be retained for different periods.

Under UK data-protection law, you may have the right to request access to your personal information; ask for inaccurate information to be corrected; request deletion in certain circumstances; request restriction of processing; request transfer of information in a usable format; and withdraw consent where processing is based on consent. To exercise your rights, contact privacy@sam-singleton.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint/.

Where personal information is processed on the basis of legitimate interests, you have the right to object to that processing. This right is not absolute in every case, and processing may continue where there are compelling legitimate grounds or where it is necessary for the establishment, exercise or defence of legal claims. You have an absolute right to object to the use of your personal information for direct marketing. To object, contact privacy@sam-singleton.com.

Reasonable technical and organisational measures are used to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

This website is not directed at children, and personal information from children is not knowingly collected.

This Privacy Policy may be updated from time to time. The latest version will always be published on this page with the date of the most recent update.